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Are you considering taking the step towards becoming a buy-to-let landlord? Despite the challenges and changes in the rental market, there are some promising opportunities for success. In this guide, we’ll take you through the key steps and considerations to help you make an informed decision about becoming a landlord in 2023.

Step 1: Assessing the Financial Landscape.

While rising interest rates may impact mortgage costs, it’s essential to remember that rental income can still provide a steady source of revenue. Evaluate your financial situation and determine if you can cover mortgage repayments if rates increase. Additionally, research tax implications and potential changes in legislation to fully understand the financial landscape.

Step 2: Understanding Eviction Laws

Changes in eviction laws can affect landlords’ ability to regain possession of their properties. Familiarise yourself with upcoming reforms, such as the Renters Reform Bill in England, which proposes a ban on no-fault evictions. While the changes aim to protect tenants, they may also impact landlords’ flexibility. Stay informed about exceptions to eviction bans and the process for removing tenants for legitimate reasons.

Step 3: Exploring Tenancy Arrangements

Be aware of changes regarding fixed-term tenancies. Under proposed rental reforms, fixed-term tenancies may be replaced by rolling tenancies, making it harder to plan for the future of your rental property. This change may impact student lettings, as students may choose to extend their stay beyond the academic term. Stay updated on potential modifications to these policies to ensure your rental arrangements align with your goals.

Step 4: Compliance with Regulations

Ensure your property meets the necessary standards and regulations. The Decent Homes Standard, which currently applies to social housing, may be enforced for private landlords as well. Non-compliance with these standards could be listed on a property portal, affecting your reputation as a landlord. Stay proactive in maintaining a safe and habitable living environment for your tenants.

Step 5: Consider Business Structure

Evaluate the pros and cons of setting up a limited company to purchase your buy-to-let property. While it can offer tax benefits for higher-rate taxpayers, keep in mind that the availability of buy-to-let mortgages for limited companies may be limited compared to private individuals. Research the implications and consult with professionals to determine if this structure suits your situation.

Step 6: Stay Informed and Adapt

As a landlord, it’s crucial to stay updated on industry changes, market trends, and government policies. Monitor news sources, industry publications, and reputable websites for the latest information. Join landlord associations or forums to connect with experienced landlords who can provide valuable insights and advice. By staying informed and adapting to changes, you can navigate the evolving landscape of property rental successfully.

Becoming a landlord in 2023 can still be a viable and rewarding endeavour. By carefully considering the financial aspects, understanding eviction laws, adapting to tenancy arrangements, complying with regulations, choosing an appropriate business structure, and staying informed, you can navigate the rental market effectively.

Working with an agency can help you to navigate the ever-changing laws and regulations in the buy-to-let space and avoid potential fines. 

Landlords have been advised by a PropTech engineer to seek guidance from letting agents to navigate red tape.

The rental market has undergone many changes in recent years, causing some lack of clarity amongst Landlords. With so much to keep track of, it can be challenging to stay up-to-date with the latest changes alone, that’s why letting agents are a valuable resource for Landlords who want to protect their properties and avoid penalties.

Neil Cobbald, Managing Director of PayProp UK, stated “No matter which party wins the next election, reforming the private rental sector will be high on their agenda. Proposals to reform the PRS and introduce new rules and regulations cover everything from energy efficiency to tax returns to anti-money laundering measures”.

The long-awaited renters reform bill proposes the removal of section 21 evictions. If the ban is implemented, Landlords will need to have a valid reason for evicting tenants, such as rent arrears or antisocial behaviour. Additionally, the renters reform bill suggests an abolition of letting fees and an introduction of a new lifetime deposit scheme. 

These changes are expected to improve transparency and affordability for renters, but they will also place additional responsibilities on Landlords to manage deposits and rental payments.

Alongside new regulations being implemented across the country to ensure the safety and energy efficiency of rentals, Landlords must ensure that they are up-to-date with new laws to avoid large penalties from non-compliance. 

Working alongside a letting agent will ease these concerns and provide Landlords with the peace of mind that their rentals are complying with new laws. 

To deal with upcoming changes, Cobbold urged “Letting agents and Landlords make a perfect match. The agents have the professional and managerial expertise to get the optimal return from the Landlords’ valuable assets, ensure their tenants have a great rental experience and protect them from the penalties of non-compliance.”

Technical difficulties in the UK government’s Energy Performance Certificate (EPC) database have led to a delay in implementing new regulations for landlords in England. As a result, Landlords will not be required to make certain energy-efficient improvements to their rental properties until 2025 at the earliest. 

Why are EPC regulations becoming stricter? 

According to a recent survey, 90% of tenants believe that energy-efficient homes are essential, and 82% would be willing to pay higher rent for such properties. Additionally, poorly insulated and inefficient properties can lead to 21% higher energy bills, on average, for tenants. Furthermore, the carbon footprint of a typical rental property is 19% higher than that of an owner-occupied home.

Despite the delay in new EPC regulations, Landlords should take steps to improve the energy efficiency of their rental properties as soon as possible. Making energy-efficient upgrades can save an average of £350 a year on energy bills, and upgrading from an EPC rating of D or E to an A or B can add an average of £16,000 to a property’s value.

The most common ways to improve a property’s EPC rating include:

  • Adding (or improving) loft and wall insulation
  • Replacing older boilers for more sustainable alternatives. (This may also save you from costly boiler repairs). 
  • Installing solar panels or alternative methods of creating sustainable energy within the rental homes. 
  • Ensure that glass in your properties is double glazed to improve energy efficiency. 

It is vital to note that the delay in implementing new EPC regulations is a significant setback in the UK’s efforts to achieve its goal of net-zero emissions by 2050. However, Landlords can still make a significant impact by taking action to improve the energy efficiency of their properties. By doing so, they can not only save money and increase the value of their property but also improve the quality of life for their tenants.

What is an EPC?
An EPC (Energy Performance Certificate) is necessary for providing insight into the energy efficiency and emissions from a property.

The gov.uk website sets out clear rules for ordering EPC’s: 

  • When selling a property, you must order an EPC for potential buyers and tenants before you market your property to sell or rent.
  • In Scotland, you must display the EPC somewhere in the property, for example in the meter cupboard or next to the boiler.

An EPC will provide an energy efficiency rating for the reviewed property from A (most efficient) to G (least efficient), this rating will then be valid for 10 years. 

Changes to EPC policies

In April 2020 the government introduced the current rules for property EPC’s which apply to all existing tenancies. These changes prohibited letting properties which scored an F or G efficiency rating, landlords who failed to comply with these regulations were faced with fines up to £5000.

After a consultation in December 2020, the Government announced new standards for England and Wales which are set to come into law by 2025.

The change signifies a large-scale shift towards the prioritisation of environmental considerations in the UK property market. From the activation date of the new law, all rental properties will be required to have an EPC rating of between A and C. The regulations will apply to all new tenancies in 2025 and all existing tenancies by 2028.

Not complying with the new law after 2025 will result in a significantly higher penalty of £30,000. 

What can landlords do to avoid EPC charges? 

Landlords should now review the EPC ratings of the properties within their portfolios. For landlords whose properties have a rating of lower than C, it’s advised to start taking action now to prepare for the upcoming law changes in 2025.

The energy provider EDF outlines some of the most effective ways to improve the EPC rating of a property:

  • Adding/ improving loft insulation 
  • Adding/ improving wall insulation 
  • Replacing boilers 
  • Installing solar panels
  • Double glazing windows

The changes will inevitably be costly to landlords whose homes do not have existing energy efficiency measures in place. Landlords are advised to start implementing measures to improve property EPC ratings early in order to spread the cost over a longer period of time, making the home improvements more manageable. 

During the colder winter months, the risk of property damage such as mould increases. Property mould is one of the most disputed types of property damage between tenants and landlords, with both building structure and tenant lifestyle contributing to these damages.

Property mould can cause structural issues, dry rot and leaks, which can all escalate into more significant damage. Additionally, the presence of mould can have a big impact on tenant health, with mould causing colds, allergies and worsening existing health issues such as asthma.

Can mould damage be prevented?

Both structural building issues and tenant lifestyle can contribute to property mould. We’ve put together some guidance below to help landlords better communicate with tenants during winter to prevent damage to properties.

1. Don’t let the property temperature drop too much

Rising energy prices are contributing to colder properties as tenants strive to save money. But unfortunately these cut-backs can cause mould build-up, which affects both tenants and landlords. Tenants should be properly informed of the ways they can be cost-efficient in their energy usage, whilst maintaining an acceptable temperature in the property.

Some preventative actions tenants can take include having the heating on for just one hour a day, making use of off-peak energy times to reduce costs, or maintaining a consistent minimum temperature in the household which can be more cost-efficient than an off-on approach.

2. Remove mould immediately

Early-stage mould is easily wiped away. Tenants should be encouraged to keep look-out for property mould and remove the mould immediately with mould remover spray to prevent spreading.

3. Ventilate when drying clothes inside the property

When tenants use drying racks inside properties to dry their laundry, they release large amounts of moisture into the air. Inside a cold apartment, this moisture builds up on walls and surfaces and can quickly turn into mould.

Tenants should be advised to always dry their clothes in a well-ventilated space (or preferably outdoors where possible). Having the heating on whilst clothes dry will speed up the drying process and reduce the risk of damp and mould.

4. Make sure ventilation is not covered

If property vents are covered by furniture, or extraction fans are not used in damp rooms, the restricted air flow will increase the likelihood of damp.

Tenants should be encouraged to open windows in bathrooms for a short period to avoid a build up of moisture and to avoid blocking air vents.

5. Reduce condensation when cooking

Boiling pans, frying and using ovens, can all contribute to additional condensation and moisture build-up. Tenants should be advised to keep windows open whilst cooking to increase ventilation and help to regulate the temperature. Where there are no windows in the kitchen, using the extraction hood when cooking will help to reduce condensation.

6. Avoid gutter blockages

At this time of year gutters can easily get clogged with falling leaves and debris from trees as well as moss from the roof. Overflowing gutters can damage walls and create damp issues inside the property. Landlords and tenants should ensure that gutters are cleaned before the worst of the winter months to avoid blockages.

Summary

It is important not to ignore mould, condensation and damp issues within a property. They often start off small but can grow quickly and cause lasting damage when ignored.

Many modern properties are so well insulated that it is difficult to stop condensation from building up so it is important that tenants are aware of the need to ventilate the property even when it is cold outside.

Be vigilant when carrying out property inspections and act quickly when tenants report damp, condensation or mould in the property and where necessary ensure repairs are made.

There is no doubt that winter is firmly setting in. As the seasons change, a new challenge picks up pace for the nation’s renters and landlords – managing damp, condensation and mould issues.

Mould growth in a rented property can be more than just an unsightly annoyance. This pesky issue can cause health problems for tenants, the property to fall into disrepair and if left unchecked can even land the landlord in legal hot water.

But what causes mould, damp and condensation problems? What are tenants rights in this situation, should the fixing the issue be a landlord responsibility, or does the clean up land at the feet of the resident?

The common causes of mould in a property

A mould problem in the home is most often caused by a build-up of condensation. This occurs when moisture held in warm air (such as from showering or boiling kettle) meets cold surfaces, such as a glass window or a tiled wall. The warm air then condenses into excess moisture, which has nowhere to go.  Modern homes have actually made this situation worse. Better standards of insulation, such as double glazing and draught proofing work brilliantly at keeping heat in, but also trap moisture in exactly the same way.

If this happens regularly, the pooling excess moisture lingers in the same area, settling in regular places, such as on window frames and in the corners of baths, which can eventually becomes a mould infestation.

Whilst tasks such as showering and boiling kettles are an obvious source of condensation problems, another key day-to-day household task that is high on the list for creating excess moisture in the air is drying clothes. Every average sized load of wet washing holds a staggering one litre (nearly two pints) of water. That’s a lot of liquid to disappear into thin air every time a tenant needs to dry clothes!

Overcrowding can be a real issue too. Depending on how humid the air around us, the average person loses around 300 to 500 millilitres of fluid a day through just breathing. It’s no surprise that a lot of people in one small space, or even one person in a space that is too small can result in mould if left unchecked and unventilated!

Of course, the cause of damp doesn’t have to come from inside the property. Damaged guttering, broken roof tiles/flashing, damaged mortar in external walls or a leaky pipe hidden deep within a wall can all be sneaky culprits of a dodgy damp area inside the property. This is known as penetrating damp. Coupled with poor ventilation inside, all it takes is a few days of wet weather or a slow leak on a pipe fitting and you could be facing a damp spot that will struggle to dry out.

Finally, everyone’s favourite – rising damp. Occurring on the ground floor or basement, this sort of damp happens when moisture is soaked up though a broken or absent damp proof course, into the bricks or concrete foundations of the property. This situation is now slightly rarer, thanks to effective damp proof courses being present in most properties.

What are the dangers?

As well as being unsightly, some mould issues can actually have real impacts on tenant’s health.

Black mould releases tiny spores which travel through the home, triggering allergies, asthma, and fungal infections.  The Housing Health and Safety Rating System (HHSRS) classes mould as a category one hazard, and requires a landlord to remove or reduce any damp or mould factors that could have any impact on a tenant’s physical or social wellbeing. This applies to homes owned by a private landlord or local authority. You can read all of the HHSRS hazards here.

As well as being risky to your tenant’s wellbeing, a damp problem will undoubtably have a lasting impact on the health of your property. Should internal walls be subject to ongoing moisture, it is likely that significant repair work will be required to get plasterwork back up to a good standard, and woodwork is likely to suffer too.

In the very worst cases, damp can invade the very foundations of a building, and if this happens, you could be facing a really hefty bill – but it’s very possible to solve, so don’t panic! Additionally, it is outlined in Section 11 of the Landlord and Tenant Act 1985 that a landlord has a responsibility to ensure that the structure and exterior of the dwelling-house is kept in working order so if damp is causing a problem in your property, you need to fix the issue quickly to ensure not only that your asset is safe and secure, but that you are not breaching any landlord legislation (you can check out some more of your legal requirements here).

How to fix the issue

Working out where the problem is coming from is the first hurdle. Once you have figured out what is causing the problem, you can set about tackling the issue.

There are some simple fixes that will make a really big difference inside your property.

  • Install light-activated extractor fans in the bathroom and kitchen – these are the key areas that cause problems internally
  • Install a tumble dryer – and incentivise your tenants to use it if they are nervous about the cost
  • Explore vented windows – if windows are left unopened, bedrooms can be hotspots for condensation. Many windows now offer vented options allowing airflow whilst maintaining warmth and security
  • Consider installing air bricks if they are not in place already, and check that they have not been blocked up!
  • Request that large items of furniture (wardrobes etc) are not pushed flat to the wall. This encourages air flow around them, and prevents build up behind them

If you have a significant problem, you may need to look at ventilating the property, using dehumidifiers to draw water out of the fabric of the building. A dehumidifier can be hired from a local DIY store, but they must be left on continually and are not always very quiet – so the tenant may want to vacate the property whilst this is ongoing!

If damp has crept in from the outside, your focus should be on managing repair work to address the immediate cause. Ensuring maintenance of your roof, guttering, damp proof course and brick work is up to date is vital.

Landlords not managing mould

Manging damp appropriately can be tricky, as often tenants are nervous about reporting it to landlords.

There is a concern amongst some tenants that the blame for any damp within the property will be placed firmly at their feet, and that the first time they report an issue they will pay the price with an eviction notice.

However, whilst it is vital that landlords carry out any repairs that are needed within a reasonable timeframe, they can only do so if they know about them. Details of how a tenant can report any concerns must be included in the tenancy agreement, with UK contact details for the landlord, or their representative clearly stated.

Once a problem has been reported, it is landlord’s responsibility to respond in writing within 14 days to the tenant, noting details of what they intend to do about the issue, and giving a clear timeframe for works.  

If the landlord fails to do this, the tenant can raise the issue with their local council, where the environmental health team will investigate. If a landlord then tries to evict the tenant within six months of the problem being reported but not addressed, they will be unable to enforce the section 21 notice.

In worst case scenarios, failing to manage mould could even land you in court. A new law, the Fitness for Human Habitation Act came in force in 2018, designed to make sure that all rented properties are free from anything that could cause serious harm.

If a property is not fit for human habitation, tenants have the ability to seek legal advice and ultimately take their landlord to court, where they can be forced to carry out repairs, or put right health and safety issues. The landlord can also be made to pay the tenant compensation.

Tenant changeovers can be tricky – from a landlord’s point of view, you probably want to keep the void period between tenancies as short as possible. After all, for every week your property is empty, you’re missing out on rent payments that could be going towards your family’s income, or your retirement, or paying off your own mortgage. 

Over time, even small unoccupied or ‘void’ periods can add up to a significant loss of income. But when it comes to the end of a tenancy, managing two sets of renters, incoming and outgoing, can be a nightmare. So how do you time it perfectly, keep your property occupied, and avoid the void?

Be a good landlord 

Prevention is better than cure. So if you can keep your tenants for a long time, it pays to do so! Being flexible and communicating well with your renters will keep them happy and less likely to move out. Over time, this approach not only yields the financial benefits of fewer tenant changeovers – it also just means you have an easier life and less landlord stress. Win-win. 

Talk to your outgoing tenants

If your tenants are definitely leaving, ask them how they found living in the property, and if there’s any particular reason why they’re moving on. If you had a good relationship, you could ask them if they would recommend any future tenants – perhaps they have friends or colleagues who would be equally easy to deal with.

Budget for a void period

Savvy landlords will already be doing this, but there’s no time like the present to start saving. Be financially cautious and expect to have a void period of one month per year. This way if it happens, you won’t panic and end up lowering your rent unnecessarily or settling for renters who don’t fit your specifications, just to fill the gap.

Make your property an easy sell

If you’re planning to advertise your property,  kitchens and bathrooms in particular are more likely to be a deciding factor for renters, so make sure they’re looking their best when you’re nearing the end of a tenancy. And make sure the photos taken by your agent really sell the property – ideally your adverts should be so good they make you want to move back into your property yourself!

Reduce rent and renovate

One of the most common reasons landlords have a void period is to allow them to carry out repairs or renovations. If you want to give the place a lick of paint or refit the entire kitchen, it might be necessary to have your property totally empty – but if there are smaller jobs you want to do, you might be able to carry them out while your outgoing tenants are still in the property. 

This is where having a good relationship with your renters really pays off. With a lot of good will and perhaps a reduction in one month’s rent, you may be able to ‘avoid the void’ by doing some repairs while the property is still occupied, meaning it’s ready for new tenants the day your old ones move out.

Check your insurance

Finally, it’s a good idea to make sure your insurance covers periods when your property is unoccupied. If a boiler breaks in an empty house with nobody to discover it, you could be in for a much bigger repair job than you expected. So make sure you know what your insurers will (and won’t) pay for in advance, to avoid any nasty surprises. 


Making your tenant changeovers quick and easy is a win-win for everyone involved. While you can’t always ‘avoid the void’ completely, over the long term it can really pay off to think carefully and have a plan that minimises your losses while your property is empty.

Unless you’re a dedicated property magnate, being a landlord shouldn’t take up your whole day. But even the most relaxed ‘part-time’ landlords have periods when it feels like the whole process is taking up far too much of your time. 

Lucky for us, new technologies can speed up a lot of the traditional lettings nightmares – or get rid of them completely. So with the help of our property experts, we’ve put together a list of the latest tools, ideas and apps that will help make letting your property quicker, smoother, and less of a headache. 

‘Project manage’ your property

Being a landlord often feels like juggling. Keeping all the balls in the air is hard enough by itself, but making sure your renters, the agent, and the handyman down the road are all kept up to speed can be a nightmare too. 

Trello is a free, simple list-making app that can help you ‘project manage’ your property. It’s used by tech teams and startups worldwide, but it’s also the perfect way to keep track of your property, your tenants, or even multiple properties. 

You can create to-do lists, get reminders when tasks are due, add attachments like contracts or photos, and even tag other people on them so they know they need to do something. There are plenty of options and add-ons, but even the basic app is just the most intuitive project board out there. Big recommend from us.

Try Trello out for yourself here.

Online banking that works for landlords

It’s a good idea to keep track of all payments coming in and out of your property. But if your traditional bank won’t make that easy for you, there are plenty of new banking options out there who will help you track everything for free. 

Mobile banks like Monzo, Tide and Starling Bank offer transparency and money managing options that are simply decades ahead of the bigger, more sluggish banks. They can help you keep track of your payments, produce monthly/yearly reports, and save money in separate pots, all on your phone. If you have multiple properties, this could be the best way to keep on top of them all in one place. 

Some of these apps will even allow you to request payments from other people – so they could also be a handy solution for regular payments between you and your tenants, agents and contractors. 

Check out Monzo, Tide, and Starling Bank.

Super simple inventory management

Ever got to the end of a lease and had to waste time quibbling with your tenants over ‘wear and tear’? Sortly will help you sort that – it’s an inventory management app that helps you easily keep track of the ‘things’ in your life. 

The app is photo-based, which means you can create a clear visual inventory of all you own – or the condition of all the furniture in your property before your tenants move in. It’s designed to help you document everything in your house or office for insurance purposes, so it’s organised, thorough, and really intuitive to use.

Try Sortly for yourself here.

Find the right person for the job

This one’s a must if you’re planning any repairs or renovations. RatedPeople.com helps you find local contractors for repairs and odd jobs – for free! From landscapers to plumbers, you can see detailed reviews from people who’ve booked them before, and chat to them through the site before booking anything – so you know you’re not about to lose money to a cowboy tradesman.

Find your next handyman, builder or decorator at Rated People.

Calculate your next property move

If you’re in the business of property, you might be looking at buying another property to let it out. This super-quick rental yield calculator will give you an estimate of the potential return from that property – simple!


If you’re a landlord, you’re part of a fast-moving market. But with a few tech tips and tricks, you can stay ahead of the game and make sure you get the most value from your property. Let us know how you get on – or if you’ve got any apps or technologies you think we missed!

For some reason, switching letting agents is one of those things that you just don’t do. It falls into the same category as changing your bank, your internet provider, or your phone contract: you know you might save a bit of money, but the hassle just doesn’t seem worth it. 

Well guess what? Things are changing. Traditional estate agents might take advantage of your fear of the unknown, trapping you into staying with a service that’s just ‘fine’ – but it’s actually far easier to switch agents than you might think. And there’s a lot for savvy landlords to gain by doing so.

1. You could pay much less

Ultimately, pricing is probably your first priority when deciding whether to switch letting agents. And you’re right to be sceptical of the prices charged by traditional agents. Especially since the introduction of legislation like the Tenant Fee Ban (which eliminates a lot of the fees agents are used to getting from tenants), many letting agents are simply finding ways to transfer that ‘lost income’ onto their landlords.

This is where the new breed of agents come in. Our pricing systems are totally different – allowing you to build a service that works for you. Our flat fees cover everything you’ll need as a landlord and our plans start at just £59/month). It could be worth switching just to know all your costs are covered in one place, and especially if it’s going to be cheaper.

2. New ideas and technology

Unlike traditional letting agents, newer agents aren’t set in their ways. We don’t just do things ‘because it’s always been done this way’. Simply put, we’re more likely to be keen, flexible, and eager to impress you – and we’ve got the tools to show the dinosaurs how it’s done. 

Take this quote from Howsy founder Calum: 

‘We don’t indulge in stylish offices and fancy cars. We keep our operational costs low, and use the best technology to automate routine tasks, so our focus is on you and your tenants.’ 

Up and coming tech solutions can save online agents so much time and cost, we’re able to spend more time on building better relationships with our landlords, and reduce the upfront cost for our customers too. So a newer agent’s service isn’t just likely to be cheaper – it could be better, quicker, and more personalised. 

3. Better communication 

Maybe your agent was great at the start, but their service has tailed off now they’ve got your business? Once the honeymoon period is over, it can feel like you’ve been pushed to the bottom of the to-do list. 

Especially compared to more traditional estate agents, online agents can offer quicker and communication on the platforms that suit you best – text, chat, phone, whatsapp, email, online dashboards. Some agents even offer 24/7 availability instead of working strict office hours (we certainly do 😎). 

When you run into issues with late rent payments, maintenance issues or finding a new tenant at short notice, the last thing you want is your agent dragging their feet – so switching agents can be worth it just to know you’ll actually get someone useful on the end of the phone, whenever you need them.


Getting itchy feet? We don’t blame you! Luckily, switching agents can be much easier than you think. Here’s what you need to do:

  • Give notice. 
    • Check your contract for how long this needs to be. It can make sense to wait until the end of a tenancy agreement, but you don’t have to.
  • Pay any exit fees.
    • It depends on your contract, but if the agent hasn’t delivered on what they agreed at the start, you may be able to negotiate these fees down, or in the case of a serious breach of contract, waive them completely. 
  • Keep your tenants informed.
    • Get your tenants’ contact details if you don’t have them, and get in touch to reassure them that it’s just the agent you’re changing, not them (unless they’re part of the problem – then you might need to think about evictions). 
  • Arrange the transfer of the deposit.
    • Make sure it’s securely transferred from one scheme to another, as there are very strict requirements for handling your renter’s deposit – it shouldn’t go anywhere near your personal account! This doesn’t need to be a hassle, though: your new agent should be able to take care of it for you.
  • Collect keys and paperwork from your old agent.
  • Set up your new tenancy agreement with the new agent.
  • Benefit from the level of service you should have been getting all along – at a cheaper price 😉

If that list looks like a lot of hassle, that’s okay – because ALL of this can be handled by your new agent. They can liaise with your old agent on everything from drawing up new agreements to speaking to your tenants, to collecting the keys and sorting out the deposit.

If the honeymoon phase is over and your agent is giving you sub-par service, you don’t have to put up with it. Get in touch with us to find out how much time, money and hassle you could save by switching agents.